Combined Churches Caring Melton

Coronavirus (COVID-19)

We're keeping COVIDSafe so we can continue to help our community.

Don’t forget to keep 1.5m apart and wear a mask when you can’t socially distance.

CCCM Updates

How to gain assistance.

Keeping You Safe

Vic Gov Website

Mental Health Support

Get excited, Melton! The CCCM Op Shop has now reopened!
 
Make sure to stay COVIDSafe by following these simple rules:
✅ Your fitted face mask, covering your nose & mouth.
✅ Check in with the Service Victoria QR Code
✅ Stay 1.5m apart and wash and sanitise your hands regularly
✅ Listen to our team as we need to limit customer numbers inside the op shop
✅ Stay home if you’re feeling unwell
 
We’re looking forward to seeing everyone back, so keep calm and shop hard!
 
See you soon,
– The team @ CCCM Op Shop ❤

CCCM will follow our usual lockdown protocols through the latest lockdown implemented by the Victorian Government.

The foodbank will remain OPEN and ready to serve our community.

The op shop (CCCM Shop) will close as it is non-essential retail.

Let’s stick together, Melton, and beat this virus.

If you need assistance, as always, please reach out to us here.

CCCM Op Shop has now reopened following the circuit-breaker action implemented by the Victorian Government. The Op Shop is open 9am – 12:30pm, Monday – Friday.

Please continue to keep COVIDSafe by wearing your mask while at CCCM.

Thank you for your continued support of CCCM through these challenging times.

CCCM will continue to be open to provide food relief throughout the 5-day lockdown implemented by the Victorian Government. Leaving the house to access food relief is part of your 5 reasons to leave the home.
 
The closure of non-essential retail does however mean that the CCCM Op Shop has been closed until Wednesday, 21st July – although, please stay tuned for further updates regarding the reopening of the op shop.
 
We have strict COVIDSafe measures in place including compulsory masks, increased cleaning, social distancing and zero-contact service delivery. We have also introduced new ways to access our services – including phone intake interviews. You can find out more information about these changes on our website.
 
In accordance with the government regulations, we ask you to come to the foodbank alone and you should wear a fitted face mask, covering your nose and mouth. Don’t forget to check in with the Service Victoria QR Code.
We will retain our standard foodbank opening hours for the duration of the lockdown – opening 10am – 12:15pm, Friday and 10am – 2:30pm, Monday and Tuesday.
 
The health and safety of our staff, volunteers, and clients is our highest priority and we will continue to work safely to deliver our essential service to the community. We are continuing to closely follow the advice from the Victorian Department of Health (DH).
 
It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you have any symptoms, it is vital you stay home and get tested. The Victorian Government’s Coronavirus hotline is available 24/7 on 1800 675 398 (keep Triple Zero (000) for emergencies.)
 
If you, or someone else you know need help, please share this message with them and encourage them to get in contact – we are here to help through all levels of restrictions.
Please also keep in mind that the sudden change in restrictions may be difficult for some, so please ensure that we continue to support each other by following the restrictions and staying in touch with one another.
 

CCCM Op Shop has now reopened following the circuit-breaker action implemented by the Victorian Government. The Op Shop is open 9am – 1:30pm, Monday – Friday.

Please continue to keep COVIDSafe by wearing your mask while at CCCM.

Thank you for your continued support of CCCM through these challenging times.

CCCM will continue to be open to provide food relief throughout the circuit breaker action implemented by the Victorian Government. Leaving the house to access food relief is part of your 5 reasons to leave the home.

The closure of non-essential retail does however mean that the CCCM Op Shop has been closed until at least Friday 4th June – although, please stay tuned for further updates regarding the reopening of the op shop.

We have strict COVIDSafe measures in place including compulsory masks, increased cleaning, social distancing and zero-contact service delivery. We have also introduced new ways to access our services – including phone intake interviews. You can find out more information about these changes below.

In accordance with the government regulations, we ask you to come to the foodbank alone and you should wear a face covering. 

We will retain our standard foodbank opening hours for the duration of the circuit breaker action – opening 10am – 2:30pm, Mon – Thursday and 10am – 12:15pm, Friday.

The health and safety of our staff, volunteers, and clients is our highest priority and we will continue to work safely to deliver our essential service to the community. We are continuing to closely follow the advice from the Victorian Department of Health (DH).

It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)

If you, or someone else you know needs help, please share this message with them and encourage them to get in contact – we are here to help through all restriction levels. 

Please also keep in mind that the sudden change in restrictions may be difficult for some, so please ensure that we continue to support each other by following the restrictions and staying in touch with one another.

From 6pm today, face masks will be mandatory while in public indoor spaces.

For the safety of our team, please ensure you’re wearing a suitable face covering when visiting CCCM.

If you’re feeling unwell, please stay home and get in contact with us for assistance as we may still be able to help. Thank you for your cooperation.

CCCM Op Shop have now reopened following the 5-day circuit-breaker action implemented by the Victorian Government. The Op Shop is open 9am – 1:30pm, Monday – Friday.

Please continue to keep COVIDSafe by wearing your mask while at CCCM.

Thank you for your continued support of CCCM through these challenging times.

CCCM will continue to be open to provide food relief throughout the 5 day circuit breaker action implemented by the Victorian Government. Leaving the house to access food relief is part of your 4 reasons to leave the home.

The closure of non-essential retail does however mean that the CCCM Op Shop has been closed until at least Thursday morning – although, please stay tuned for further updates regarding the reopening of the op shop.

We have strict COVIDSafe measures in place including compulsory masks, increased cleaning, social distancing and zero-contact service delivery. We have also introduced new ways to access our services – including phone intake interviews. You can find out more information about these changes further down this page.

In accordance with the government regulations, we ask you to come to the foodbank alone and you should wear a face covering. 

We will retain our standard foodbank opening hours for the duration of the circuit breaker action – opening 10am – 2:30pm, Mon – Thursday and 10am – 12:15pm, Friday.

The health and safety of our staff, volunteers, and clients is our highest priority and we will continue to work safely to deliver our essential service to the community. We are continuing to follow closely the advice from the Victorian Department of Health (DH).

It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)

If you, or someone else you know needs help, please share this message with them and encourage them to get in contact – we are here to help through all restriction levels. 

Please also keep in mind that the sudden change in restrictions may be difficult for some, so please ensure that we continue to support each other by following the restrictions and staying in touch with one another.

We are excited to announce that our Op Shop team has been hard at work to reopen our Op Shop from next Monday 9th November from 9:15am to 1:30pm, Mon-Fri. We will be running a 1/2 Price Sale on all items, excluding food and drink, until Friday 20/11.

The safety of our team and customers is our highest priority and we will be continuing to take a number of steps to stop the spread of COVID-19, including:
  • Restricting the number of people allowed into the shop at one time to ensure social distancing requirements can be adhered to.
  • Increased sanitising and cleaning of the shop
  • Ensuring our volunteers wash and sanitise their hands frequently
  • Disinfecting donations upon arrival.

We’re so proud of our team for their hard work behind the scenes and we would like to take the opportunity to thank the community for their continued support through these difficult times.

As we reopen, we would like to remind you that we all need to work together to keep COVID Safe, by staying home and getting tested if you’re unwell.

We can’t wait to see you all again.

<3 from your CCCM Op Shop team.

CCCM will continue to be open throughout Stage 4 restrictions in metropolitan Melbourne. Leaving the house to access food relief is part of your 4 reasons to leave the home.

We have strict COVIDSafe measures in place including compulsory masks, increased cleaning, social distancing and zero-contact service delivery. We have also introduced new ways to access our services – including phone intake interviews. You can find out more information about these changes here.

In accordance with government regulations, we ask you to come to the foodbank alone and you should wear a face covering.

The health and safety of our staff, volunteers, and clients is our highest priority and we will continue to work safely to deliver our essential service to the community. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.

It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)

If you, or someone else you know needs help, please share this message with them and encourage them to get in contact – we are here to help. 

Please also keep in mind that the change in restrictions may be difficult for some, so please ensure that we continue to support each other by following the restrictions and staying in touch with one another.

  • For the latest information from the Victorian Government, including the current restrictions, please visit: www.vic.gov.au/coronavirus.

As of today, residents of metropolitan Melbourne are required to wear a face covering when outside of the home.

Here at CCCM, your health and safety is a top priority so it is our policy for all staff, volunteers and visitors to wear a face covering while at the foodbank.

If you are unable to do so, we ask you to stay at home and get in contact with us where we can help you with home delivery. Thank you for your cooperation.

Unfortunately, we have made the tough decision to once again close the CCCM Op Shop until further notice.

This has been a tough decision to make, and one we do not take lightly. Due to low customer numbers and a number of our staff unable to work due to their vulnerable status, it has become difficult to operate.

We will be back as soon as we can, and will regularly revisit this decision.

Please note that our food relief services continue to operate, and as of today the foodbank is now open 10am – 3pm Mon-Thurs, 10am – 12:15 Friday.

As always, if you are feeling unwell please stay home and get in touch with us if you require assistance.

The Victorian Government has again announced the implementation of Stage 3 restrictions across the metropolitan area of Melbourne – including the City of Melton.

Combined Churches Melton will once again continue to operate our essential service to the community through these restrictions. We will continue to offer our food relief, budget education and counselling sessions, as these are all essential to our clients during this crisis. 

The CCCM Foodbank will revert to its standard opening hours from Monday 13th July and will continue those hours until further notice. CCCM Op Shop will remain open from 9am – 1:30pm, Mon – Fri to assist our community with low-priced goods where required. Please ensure that you are following the Victorian Government’s directions and only leave the house for one of the four reasons stated.

We will continue our stringent COVIDSafe measures including density requirements, social distancing, additional cleaning of our building and zero-contact service delivery to ensure the health and wellbeing of all of our volunteers, staff and clients is maintained. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.

It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)

We are here to help, so if you are self-isolating or feeling unwell and require assistance from us, please get in touch and we will assist you in the best way we can.

We Can't Fight This Virus Alone. - Vic Govt

We are excited to announce that our Op Shop team has been hard at work to reopen our Op Shop from next Tuesday 9th June from 9am to 1:30pm, Mon-Fri.

We will be continuing to take a number of steps to stop the spread of COVID-19, including:

  • Restricting the number of people allowed into the shop at one time to ensure social distancing requirements can be adhered to.
  • Increased sanitising and cleaning of the shop
  • Ensuring our volunteers wash and sanitise their hands frequently
  • Disinfecting donations upon arrival.

We would like to take this opportunity to again thank the community for their support and donations during this time, plus a big THANK YOU to our op shop team who have worked hard behind the scenes to be able to reopen.

If you can, please donate to us here: www.foodbankmelton.org.au/donate

Thank you Victoria, for doing amazing things during coronavirus.

We’ve kept our distance and our cool. But we can’t stop now, there’s still a way to go. And staying apart keeps us together.
To help keep us together visit vic.gov.au/coronavirus.

Staying apart keeps us together - Victorian Government.

Today marks the end of the trial period that we recently announced around reopening our Op Shop.
Sadly, the management team at CCCM have now made the decision to close our Op Shop until further notice – once restrictions are lifted and things return to a sort of normality.

It has been a hard decision to make however the health and safety of our staff, volunteers and community remains our number one priority. It was decided that under the current restrictions and fear among our community that our plan to reopen was not going to work.

Please be aware that our food relief services remain open to all City of Melton residents, however we ask you to not visit if you are feeling unwell and instead get in contact with us via phone or email.

If you are in a position to donate, we would kindly request you do so to help us in this time of unprecedented demand. You can do so online at www.foodbankmelton.org.au/donate

Stay safe,
The CCCM team.
As many would be aware, for the past few weeks CCCM Op Shop has been closed.
While we understand the importance of stopping the spread of COVID-19, we have also been inundated with requests around purchasing items from the Op Shop to support the Foodbank, and as a cheap way to buy items such as clothing and furniture during this period of uncertainty.

In response to this, we will be reopening the Op Shop from tomorrow on a trial basis for 2 weeks from 10am to 12pm, Monday to Friday but we are making some changes to the way we operate.
We will be restricting the number of people allowed in at one time, and of course we will be practising social distancing. We will also be making sure to sanitise and clean the shop and donations more often, and we will be ensuring our volunteers wash and sanitise their hands frequently to help stop the spread of germs.

We would like to take this opportunity to again thank the community for their support and donations during this time, and as always we do ask that if you are feeling unwell please do not visit and instead get in contact via phone or email.

Stay safe,
The CCCM team.

We are here to help, now more than ever.

CCCM continue to open 10am – 12:15pm as previously advised, and we now will be temporarily waiving the requirement for a Centrelink card (eg: Pension, HCC) to help out all City of Melton residents who have been recently unemployed and need our support.

Bacchus Marsh residents: Please visit The Neighbour’s Place for more details regarding assistance available to you.

The Victorian Government has announced the implementation of a shutdown of all non-essential services across Victoria by Tuesday 24th March. Combined Churches Melton will continue to operate our essential food relief service to the community through this shutdown – however, with some changes.

We will continue to offer our budget education and counselling sessions, as we believe these are an essential service to our clients in this crisis. However, we will only be open 10am – 12:15pm until further notice. Alongside this, CCCM Op Shop will be closed until further notice.

We have already implemented measures including additional cleaning of our building and zero-contact service delivery to ensure the health and wellbeing of all of our volunteers, staff and clients is maintained. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.

We do however continue to ask that you do not come into the centre for any reason if you are feeling unwell. You should instead contact your GP for the next steps or call the Coronavirus Hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies). For more information on COVID-19, please visit coronavirus.vic.gov.au.

If you are self-isolating or feeling unwell and require assistance from us, please get in contact with us (visit foodbankmelton.org.au/contactus) and we will see how we can assist – we have a limited volunteer base who can home deliver.

Stay safe,
The CCCM team.

How you can gain assistance:

We’re here to help. We provide assistance to City of Melton residents with free food, budget education and counselling. We also can help you by providing details of other local support services available to you – such as Hope Street, Salvation Army, or family violence assistance.

If you require assistance, please visit us (or get in contact with us) with 2 forms of ID that are proof of residence – one should be your Centrelink card and the second could be your drivers licence, utility bill, City of Melton rates bill etc. One of the forms of ID should ideally contain your photo.

We are open 10am – 2:30pm, Monday to Thursday and 10am – 12:15pm on Friday. The foodbank is located at 100 Coburns Rd, Melton South and we have implemented contact free service delivery. We ask that you follow the directions of staff, volunteers and signage while visiting.

Please stay at home if you are feeling unwell or should be in self-isolation, and get in contact with us via phone where we can still help you.

Contact Free Service Delivery: 

We now have the ability to conduct our intake interviews over the phone. This will involve us speaking with you about your needs and circumstances to allow us to assist you in the best way possible. We may also conduct our intake interview in person, and our team will be able to help if this is necessary.

From this interview, we will then be able to prepare your food order to dispatch to you, once you arrive to present your ID.

Home delivery may be available, however please contact us to arrange this service. If you are in self-isolation, we would also advise you to get in contact with us to see if any other options are available to help you alongside our help. One such option is calling the Victorian Coronavirus hotline on 1800 675 398.

Please rest assured knowing that your personal information is handled in accordance with our privacy policy, which can be found here.

Keeping You Safe: 

Here at CCCM, your health and safety is our number one priority and we are working hard to keep you safe.

We have implemented a number of measures as part of our response to coronavirus including:

  • zero-contact service delivery
  • mandatory check-in for CCCM contact tracing and visitor log purposes
  • increased cleaning of our building (in accordance with DH requirements)
  • masks are strongly encouraged and optional gloves available for use.
  • hand sanitiser and disinfectant wipes are readily available across our site
  • ensuring our staff and volunteers are well prior to starting their shift